MGT613 - Production / Operations Management

In its mission statement a local hospital declares that it is:

“Committed to provide care to patients arriving at the emergency unit in less than 15 minutes and that it will never turn away patients who need to be hospitalized for further medical care.”

What implication does this mission have on strategic operations management decisions in the following areas?
A. Decisions relating to capacity
B. Decisions relating to workforce



Answer :

A: The hospital must have increased capacity in relation to infrastructure like, expended building blocks, emergency handling equipments i.e ambulances , emergency handling entrance and exit doors . such a hospital must have increased strength of trained and qualified staff with latest knowledge of machinery operation in a given period of time.